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Design Thinking and a new bus stop

DESCRIPTION

In February 2015 the headquarters of Wroclaw Research Centre EIT+ hosted a workshop that sought new solutions for city bus stops in Wroclaw and other locations. This event, based on the Design Thinking method, was a part of the Innovation Lab campaign. A 20-person team of bloggers, architects, artists, programmers, representatives of City Transportation Company (MPK), city hall officials and students (including a disabled person) was trained in the Design Thinking tooling. The participants were encouraged to identify with the user and to demonstrate an empathic approach in problem-solving. The brainstorming session and the conceptual phase were followed by a prototyping session. The participants had unlimited access to tools, materials, and gadgets and could easily create simple structures illustrating new solutions. Stormy discussions and common verification of ideas resulted in many interesting prototypes and novel concepts. The conclusions were collected and forwarded to the board of Wroclaw MPK being an inspiration for further steps in redesigning bus stops in the city. Unfortunately, information on the extent to which these conclusions and prototypes were taken into account is not available.

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JUSTIFICATION

It is not known if the project was successful, which is due to the lack of information on whether the conclusions and prototypes created in the workshop were actually used. The method (design thinking) itself, however, and the project objectives (improvement of quality of life for the residents using public transportation services) have undeniably a positive message.

REFERENCES

http://designthinking.pl/design-thinking-nowy-przystanek/

TYPE OF EXAMPLE

 

IN BETWEEN

DETAILS

AUTHORS

Innovation Lab

YEAR

2015

PREPARED FOR

MPK Wrocław

COUNTRY

Poland

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